Help & Support

Need help with LucentSignal? We’re here.

Getting started

After signing up, you’ll be guided through setting up your brand voice: the tone and style guidelines LucentSignal uses to write posts that sound like you. The whole onboarding takes about four minutes.

Common questions

How do I change my brand voice?

Go to Settings → Brand Voice. You can update your guidelines, upload a file, or paste new instructions at any time.

What writing styles are available?

LucentSignal generates three versions of every post: Thoughtful (explores a topic without forcing a conclusion), Focused (direct and structured), and Challenging (takes a sharper stance). You choose the one that fits.

Can I edit the post after it’s generated?

Yes. Every generated post is fully editable before you copy it to LinkedIn.

How do I cancel my subscription?

Go to Settings → Subscription and select Cancel. Your access continues until the end of the billing period.

Contact support

Email us at hello@lucentstar.ai and we’ll get back to you within one business day.