Accessibility Statement
LucentStar AI Ltd
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company number: 17492207.
LucentStar AI Ltd is committed to making its website and application accessible to all users, including those with disabilities. This statement applies to lucentstar.ai and the LucentSignal application.
1. Our Commitment
We aim to make our website and application:
- Perceivable: information and interface components are presentable to users in ways they can perceive
- Operable: user interface components and navigation are operable by keyboard and assistive technology
- Understandable: content and interface behaviour is clear and predictable
- Robust: content can be interpreted reliably by a wide variety of user agents, including assistive technologies
2. Technical Standard
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This is in line with requirements under the Equality Act 2010 and, for users in the European Union, the European Accessibility Act 2025.
3. Current Accessibility Status
LucentSignal is a recently launched product. We have taken steps to build accessibility into the application from the outset; however, we have not yet commissioned a formal third-party accessibility audit. The following limitations are known:
- The application is a single-page application (SPA) with client-side routing. Some screen readers may require manual page refresh to announce route changes correctly.
- The drag-and-drop content calendar interface may not be fully operable by keyboard alone. A keyboard-accessible alternative workflow is available via the post scheduling controls.
- Some icons within the interface may not have complete descriptive alt text in all contexts.
- The colour contrast ratio for secondary text in some interface states has not been independently verified against WCAG 2.2 AA thresholds.
We are actively working to address these limitations. We will update this statement as improvements are made.
4. What We Have Done to Improve Accessibility
- Using high contrast colour ratios throughout the main interface
- Ensuring primary interactive elements are keyboard navigable
- Using clear, plain-English headings and navigation labels
- Avoiding flashing or strobing content
- Ensuring form fields have visible labels
- Using semantic HTML elements where possible
- Testing core user flows with keyboard-only navigation
5. Assistive Technology Compatibility
Our website and application have been designed with the following assistive technologies in mind:
- Screen readers (including NVDA, JAWS, and VoiceOver)
- Browser zoom up to 200% without loss of primary functionality
- High contrast mode
- Keyboard-only navigation for core application flows
Full compatibility with all assistive technologies at WCAG 2.2 AA is our target. If you encounter a specific issue, please report it using the process in Section 6.
6. Reporting Accessibility Issues
If you experience any difficulty accessing content on our website or application, please contact us. We take all accessibility feedback seriously and aim to respond within 5 working days.
- hello@lucentstar.ai
- Subject line
- Accessibility feedback
When contacting us, please include:
- A description of the accessibility barrier or issue
- The URL of the page or screen where you encountered the problem
- The assistive technology or browser you are using, if relevant
7. Enforcement
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies Accessibility Regulations 2018 in England, Scotland, and Wales. As a private sector organisation, the Equality Act 2010 applies to us directly. Individuals who can demonstrate they have suffered discrimination due to the inaccessibility of a service may bring a civil action.
If you are not satisfied with our response to your accessibility complaint, you may contact:
- The Equality Advisory and Support Service (EASS): www.equalityadvisoryservice.com
- The Equality Commission for Northern Ireland (if applicable): www.equalityni.org
8. Review and Update
We review this accessibility statement at least annually and following any significant change to the website or application. This statement was prepared and last reviewed on 6 May 2026. A formal third-party WCAG audit is planned prior to our first major public launch milestone.
9. Contact
hello@lucentstar.ai